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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Shipman

August 1, 2025

5  out of  5
rating by Jeff Shipman
"I added a new car to my policy today and was assisted by Maria Burkeen. She really went above and beyond to get me a good rate and to make sure all my questions were answered. I could not of had a better experience."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ricardo Bolsoni

July 30, 2025

5  out of  5
rating by Ricardo Bolsoni
"Questions answered properly! Great staff! Alexa do a great job"
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Mary Storch

July 30, 2025

5  out of  5
rating by Mary Storch
"Dealing with insurance issues has never been one of my favorite things to do. Generally, when I'm contacting my agents office it means I'm worried, taking precautions, trying to save money or I've had a problem with my property or my car. Any of these things cause me stress and anxiety. After many years, I know I can rest assured I'll receive top notch assistance from the customer service professionals at the Scott Helenbrook Agency. Assistant Office Manager, Michelle Schlundt and Account Manager Laurie Perez, have always been easily accessible, totally professional and helpful in a wide variety of situations. They have provided me with personalized service in a prompt and friendly manner. Michelle and Laurie consistently prove that true customer service does indeed exist!"
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Paul Veilleux

July 28, 2025

5  out of  5
rating by Paul Veilleux
"Scott’s office was incredibly helpful in transferring all of our State Farm insurance policies from another state. Laurie Perez, in particular, was instrumental in making the entire process smooth and efficient. She did an outstanding job and provided excellent support throughout."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ebony H Greene

July 24, 2025

5  out of  5
rating by Ebony H Greene
"I always get great customer service and the help I need every time I call. Thank you"
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Maria Martinez

July 23, 2025

5  out of  5
rating by Maria Martinez
"Muy buen servicio, porque te explican todo y te dan muchas opciones y te dan lo mejor para ti y sobre todo Maria te ayuda a toda tu necesidad...muchisimas gracias Maria"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Micia James

July 16, 2025

5  out of  5
rating by Micia James
"Laurie was great with reviewing my policies with me and ensuring everything was up to date with the coverage I need. She also told me about discounts that I qualify for but were not using. Thank you Laurie!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alejandro Guevara

July 9, 2025

5  out of  5
rating by Alejandro Guevara
"Excellent service with incredible professionalism and kindness State Farm is undoubtedly the best option to make sure"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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aakash arora

July 1, 2025

5  out of  5
rating by aakash arora
"Alexa is great , precise and sharp. Got me some good recommendations as well. Great help !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marc Gilpin

June 30, 2025

5  out of  5
rating by Marc Gilpin
"Very helpful and quick to respond, A+ service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ha Nguyen

June 26, 2025

5  out of  5
rating by Ha Nguyen
"Marie does a great job, explains things thoroughly, if you meet Marie once you will love her way of working."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marielly Garcia

June 10, 2025

5  out of  5
rating by Marielly Garcia
"Bernarda was GREAT! Explained everything with detail and answered all of my questions. Quick and easy setup no doubts at all. Had to call back with a question/issue that came up but she fixed it right away. Would definitely recommend!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Claudia Alvarenga

June 10, 2025

5  out of  5
rating by Claudia Alvarenga
"Alexa is truly the best insurance agent I could ever ask for! She’s incredibly fast, efficient, and always finds me the best discounts. Beyond that, she’s attentive, kind, and always goes above and beyond to make sure I feel supported and taken care of. Working with her has been such a stress-free experience — she explains everything clearly and genuinely cares about her clients. It’s rare to find someone so dedicated and professional, with such a warm and uplifting attitude. Thank you, Alexa, for everything you do. You’re a true gem, and I’m so grateful to have you as my agent at State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brittany

June 6, 2025

5  out of  5
rating by Brittany
"Great customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Clarence simpson

June 3, 2025

5  out of  5
rating by Clarence simpson
"Very helpful and informative"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Guillermo Angel

June 3, 2025

5  out of  5
rating by Guillermo Angel
"If you're looking for auto, home insurance, State Farm is the best, I got a very good price and Bernarda was there all the time ready to help. Talking to Bernarda was easy to understand, even complicated questions, she will explain it with patients till you are satisfied."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tamim Hammad

May 31, 2025

5  out of  5
rating by Tamim Hammad
"Laurie was a pleasure to work with. Great experience, friendly and prompt service"
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Tewodrose Borgi

May 29, 2025

5  out of  5
rating by Tewodrose Borgi
"Well organized and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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PetG

May 27, 2025

5  out of  5
rating by PetG
"A very good and effective experience with Laurie at this State Farm office. The young lady, Bernarda who I first spoke with was also very kind and helpful. Laurie assisted me with finding good rates for both my home and car insurance all within a day. I am grateful for their help & these two young ladies are extremely valuable representations of this office/company."
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Alex Adams

May 27, 2025

5  out of  5
rating by Alex Adams
"Laurie has been wonderful to work with. Thanks for all the help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandra Coelho

May 20, 2025

5  out of  5
rating by Sandra Coelho
"Laurie is the best rep agent. Amazing customer service. Best agency. She understands Portugues which is a plus. <3"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Justin Englin

April 16, 2025

5  out of  5
rating by Justin Englin
"Great people great prices!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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damione hart

March 25, 2025

5  out of  5
rating by damione hart
"Appreciated Laurie providing me with all the options available to me to save as much as possible."
We responded:
"Thanks so much for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Parvez Akhtar

March 15, 2025

5  out of  5
rating by Parvez Akhtar
"I have had my insurance with this agency for several years and have interacted with Laurie Perez throughout this time. She is very knowledgeable about insurance matters and has always been able to provide satisfactory answers and guidance in every instance. She goes out of her way to offer help, and is always a pleasure to deal with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Arturo Nunez

February 25, 2025

5  out of  5
rating by Arturo Nunez
"Son personas capacitadas y buen trato"
We responded:
"¡Apreciamos mucho sus comentarios positivos! ¡Esperamos continuar brindándole un excelente servicio! Si hay algo más que podamos hacer por sus necesidades de seguro, ¡háganoslo saber!"